Company

Hey, neighbor! We’re happy you’re here getting to know us.

FiberFirst is dedicated to delivering equal access with best-in-class networks. We believe everyone should have the best internet no matter where they live.

FiberFirst customer service agent

We care

Our service-obsessed customer care team provides clear, honest communication with a smile. Our mission is to make interacting with FiberFirst an outstanding experience every time. Our local presence allows us to address most issues the same day with a 95% resolution rate.

Two FiberFirst team members

We’re local

Our employees, including local network and customer care teams, live in the areas they serve. We love our communities, and we’re invested in their success. We’re looking forward to bringing best-in-class, future-proof fiber technology to neighborhoods across your state.

FiberFirst technician

We do it right

Our fast, reliable multi-gig fiber optic internet lets you work, learn, stream and play without worrying about the speed and strength of your connection. Plus, fiber is more sustainable and has a smaller carbon footprint than copper cable. Fiber is a smart choice for you – and for the planet.

What We Value

  • Doing our best for customers and employees
  • Investing in our community
  • Being honest and trustworthy
  • Supporting diversity, equity, inclusion and belonging