This is a VoIP phone service. 911 Service may be limited or unavailable under certain circumstances, including, but not limited to:
- Your electrical power is disrupted
- Your broadband/internet connection has failed or is disconnected
- You have relocated your handset and the current location is not registered with FiberFirst
It is IMPERATIVE that you contact FiberFirst before moving this phone to another location to avoid disruption to 911 emergency services. Call 833-342-7444 BEFORE moving.
If you are unable to complete a 911 call, please use the emergency phone nearest you.
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