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Our service-obsessed customer care team provides clear, honest communication with a smile. Our mission is to make interacting with FiberFirst an outstanding experience every time. Our local presence allows us to directly address, remotely or through site visits, 100% of issues the same day with a 95% resolution rate.
We’re not just local; we’re hyper-local. All of our employees, including local network and customer care teams, are proudly based in Texas. We live here, we love our communities, and we’re invested in their success. We’re looking forward to bringing best-in-class, future-proof fiber technology to neighborhoods across the state.
We’re bringing the absolute fastest, most reliable multi-gig fiber optic internet to your whole house so your family can work, learn, and play without worrying about the speed and strength of your internet. Plus, fiber internet is the right thing to do for the planet – it uses more sustainable materials, reduces pollution, and has a smaller carbon footprint than copper cable. FiberFirst is the right choice.
Bryan is passionate about fiber optic technology – and exceptional customer care.
“Fiber is a future-proof utility that supports all the technology in our homes and businesses. I’m excited to lead a company that is extending fiber networks and providing critical, best-in-class broadband service to those who don’t have access yet.”
Bryan oversees all aspects of operations at FiberFirst with the goal of making each customer’s experience rave-worthy.
“I think everyone deserves access to the best internet and to be treated with respect and care. I’m proud to help deliver that to my neighbors.”
Bryan’s experience includes sales, management, and operations roles in telecom, unified communications, and cloud-based networking technology. Bryan was also general manager and partner of Mercedes-Benz of Atlanta South.
Bryan and his wife, Alicia, reside in Prosper, Texas, with their Siberian Husky, Rocky. They have four children and two grandsons. Bryan earned a degree from the Art Institute of Houston’s School of Culinary Arts.