In the Community

Is there an installation fee, and if so, how is it billed?

If your service plan is 1 Gig or higher, installation is free. If your plan is 500 Mb or lower, there is a $49 install fee. Please note if you downgrade from 1 Gig within the six months, the original $49 installation fee will be applied. In special installation circumstances where additional work is requested, an additional fee may apply.