Connecting you with the speed of light
Connecting you with the speed of light
In general, our fiber lines are buried 6 inches under the ground and in accordance with state and regional regulations. Our techs will clean up after themselves, so no need to worry.
In the event any damage to your property occurs due to installation issues, they will be fixed at no charge to you.
In general, landscaping and vegetation beds are avoided and we try to be as careful as possible as to not disrupt anything on your property.
Safety is paramount during the installation process. FiberFirst adheres to strict safety protocols that ensures the safety of team members, protection of underground utilities and the preservation of your property.
In the rare event of property damage during installation, FiberFirst takes full responsibility for repairs, ensuring that your property is restored to its original condition at no additional cost to you.
Once installation is complete, FiberFirst technicians carefully clean the work area, leaving your property as pristine as they found it.
Our expert installation team will be in constant communication with the homeowner, should any delays or issues arise.
As part of our commitment to environmental stewardship, FiberFirst follows industry-standard regulations to minimize any ecological impact during installation, preserving the natural beauty of your surroundings.
Our dedicated Customer Care team is happy to provide any assistance you may need. Contact them at 833-342-7444
When you sign up for installation, you consent that the fiber company can be on your property for the expressed purpose of installing your fiber. Please note, this could require more than one visit. We encourage customers to watch our animated Installation Video to see the entire process: https://bit.ly/3zpPtZw