Connecting you with internet at the speed of light!
Connecting you with internet at the speed of light!
To block calls, dial the star code *60, enter your voicemail pin, then press #. Select the number you would like to block, press e, and then press #. To set up call forwarding, dial the star code *72, enter your voicemail pin, then press #. Enter the 10 digit phone number, press 1, then press #. You will then hear a message that the number is forwarded.
911 services are available through our VoIP services and will be routed to the nearest emergency center based off the location where the phone is registered. Important E911 Notice: Emergency 911 services through this device may be limited or unavailable under certain circumstances, including, but not limited to, the following: Interruption of your electrical service Internet connection disruption You have relocated service and have not updated your registration with FiberFirst
Fiber internet is a high-speed broadband connection that uses fiber-optic cables, which transmit data as pulses of light. This technology allows for significantly faster data transfer speeds and greater reliability compared to traditional copper wire connections like DSL or cable internet. Fiber internet is ideal for activities that require high bandwidth, such as streaming, gaming, and large file transfers.
With FiberFirst, you can expect speeds ranging from 500 Mbps to 5 Gig, depending on your selected package. You will experience symmetrical upload and download speeds for optimal performance. *5 Gig not available in all markets; advertised speeds based on wired connection.
Yes, fiber internet offers speeds up to 30x faster than cable internet. Fiber-optic technology can deliver much higher data transfer speeds and greater bandwidth compared to cable, allowing for faster download and upload speeds. Fiber internet is also less prone to interference and signal degradation over long distances, providing a more reliable connection.
FiberFirst offers a range of speed options from 500 Mbps to 5 Gig, each tailored to accommodate various online activities and the number of connected devices in your home. When selecting a plan, consider your household’s internet usage patterns and the number of devices requiring connectivity. *5 Gig not available in all markets; advertised speeds based on wired connection.
Yes, you can upgrade your internet plan at any time by contacting our Customer Care team at 833-342-7444. You can also upgrade through your portal or by speaking to your technician during initial installation.
Yes, you can use your own router for your fiber optic installation. During your installation appointment, inform the technician so they can configure your preferred equipment. FiberFirst supports a convenient fiber internet installation process, ensuring compatibility and optimal performance with your personal router setup.
FiberFirst technicians will assist you in setting up a secure Wi-Fi network during installation, utilizing our equipment to establish a protected connection.
The Nokia Wi-Fi app can provide easy set up and configuration, network monitoring, device management, parental controls, and more. Please search ‘Nokia WiFi’ if your App Store to download.