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The Ultimate Guide to VoIP

The Ultimate Guide to VoIP

Homes and businesses now rely on internet based voice services as the standard for communication. Traditional copper landlines continue to phase out as providers modernize their networks. FiberFirst supports today’s voice services with a reliable fiber backbone built for clarity and uptime. What is VoIP and Why is it Replacing Landlines? Voice over Internet Protocol (VoIP) is a modern technology that allows you to make voice calls using your fiber internet connection rather than a… Read More

What is CPNI?

What is CPNI?

CPNI stands for Customer Proprietary Network Information. It refers to information related to your FiberFirst account and service usage- such as your account information and service-related data (telecommunications and VoIP (internet phone)), that should only be accessible to you. CPNI does not include information such as name, address, phone number, or the content of phone calls. Because this information is private, it is protected to ensure that no one can access or modify your account… Read More