How to pay your bill
Mail: Send a check using the return envelope that is provided with your bill. Include your payment stub to ensure proper credit.
Internet/Online: Pay via the FiberFirst website by logging into the Customer Portal.
- Credit card (one-time): Make a one-time payment using your credit or debit card – Visa, MasterCard, Discover or American Express.
- Credit card (recurring): Sign up for automatic monthly payments using your credit or debit card – Visa, MasterCard, Discover or American Express.
- Bank draft: Sign up for automatic monthly bank debits/eCheck.
Telephone: Call our Customer Care team toll-free at 833-342-7444 and use your Visa, MasterCard, Discover or American Express credit card or debit card, or your banking information.
Return charge: There will be a $35 charge for payments returned by the bank (check, bank debit/eCheck, ACH, etc.).