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Switching Internet Providers?

August 18, 2025 | Blog
Woman on couch using fiberfirst internet

Switching Internet Providers Is Easier Than You Think.

Knowing how to switch internet providers can save you time, money, and stress. At FiberFirst, we make the process simple, transparent, and hassle-free so you can get back to what matters most.

Here’s your step-by-step guide to making the switch.

Step 1: Know Why You’re Ready to Switch Internet Providers

People change internet providers for all kinds of reasons:

  • Lagging video calls or gaming interruptions

  • Slower-than-promised speeds – Test you speeds

  • Poor customer support

  • Long contracts and hidden fees

If any of these sound familiar, it’s time to upgrade to a provider that puts you first.

Step 2: See If FiberFirst Is Available in Your Area

Looking for a fiber internet provider near you? FiberFirst is rapidly expanding into neighborhoods across Texas, Arizona, Nebraska and California.

✅ Use our Address Lookup Tool to see if we’re available in your area.
✅ No commitment. Just fast answers.

Step 3: Choose a Plan That Fits Your Needs

We offer simple plans with no hidden fees, no contracts, and no data caps. That means:

  • The speed you pay for is the speed you get

  • You won’t be throttled or slowed down

  • 24/7 Customer and Tech service

Our pricing is transparent and built for families, gamers, streamers, and remote workers who want fast, reliable internet.

Step 4: Schedule Your Installation Before You Cancel Internet Service

To avoid any service gaps:

  • Pick your installation date with FiberFirst

  • Wait until your new service is up and running

  • Then contact your current provider to cancel internet service

We’ll help you test your connection on day one to ensure everything runs smoothly.

Step 5: Return Equipment and Close Out Your Old Account

After your FiberFirst internet is live:

  • Return modems or routers to your old provider

  • Ask for final billing confirmation

  • Save receipts or tracking numbers for proof of return

This step ensures you won’t be charged for unreturned equipment or extra days of service.

Step 6: Optimize Your New Network

Once installed:

  • Rename your Wi-Fi and update your password

  • Reconnect all your devices

  • Use our support team if you have any setup questions

We offer expert guidance to help you get the most out of your new connection.

Why Switch to FiberFirst?

With so many providers out there, here’s why more people are making the switch to FiberFirst:

  • Fiber internet for faster, more stable connections

  • No contracts or data caps

  • Local support that is 24/7/365

  • Competitive pricing with no surprises

Make the Switch Today

If you’ve been wondering how to change internet providers, now you have the answer and the right provider.

Check if your address is eligible: Check Availability
Have questions? Our team is here to help.

Stop settling for slow. Choose FiberFirst and experience internet the way it should be, fast, reliable and affordable!

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