At FiberFirst, we prioritize your convenience with flexible scheduling options for your installation. Typically, your installation appointment will be scheduled within 7 days of signing up. We understand that your time is valuable, so we let you choose a 2-hour time slot that fits your busy schedule. Your fiber optic installation will be completed in no more than 2 hours, ensuring minimal disruption to your day. Choose FiberFirst for fast, reliable, and convenient fiber internet… Read More
For flexible scheduling options, contact our Customer Support team at 833-342-7444 to reschedule or cancel your fiber optic installation. Enjoy a convenient fiber internet installation experience with FiberFirst.
At FiberFirst, we offer convenient fiber internet installation with flexible scheduling options. 1 Gig plans or higher include free fiber optic installation. Plans 500 Mb or lower have a $100 installation fee. If you downgrade from 1 Gig within six months of activation, the $100 fee will apply. Enjoy a fast, easy, and convenient fiber internet installation experience with FiberFirst.
While fiber installation typically follows established industry standards, FiberFirst is open to accommodating specific location requests, subject to feasibility and any associated fees.
For your fiber optic installation, FiberFirst typically installs the following equipment as part of the service: * A fiber termination point (optical network terminal) at or near your home/office. * The standard router/modem provided by FiberFirst to enable wireless and wired connectivity. * Internal wiring/connectors needed to link the fiber termination to your router and network. This is all part of a convenient fiber internet installation and is completed during your scheduled installation appointment.
No setup is required on your end, except for creating an account with FiberFirst at https://login.fiberfirst.com/Account/Register. Your fiber optic installation will be handled entirely by our professional technicians, ensuring a convenient fiber internet installation.
All construction work is performed in compliance with city and state regulations. FiberFirst takes care to ensure all utilities are properly located and marked during your fiber optic installation, providing a safe and convenient fiber internet installation experience.
In general, our fiber lines are buried 6 inches under the ground and in accordance with state and regional regulations. Our techs will clean up after themselves, so no need to worry.
In the event of any property damage resulting from your fiber optic installation, FiberFirst will repair it at no cost, ensuring a reliable and convenient fiber internet installation experience.
In general, landscaping and vegetation beds are avoided and we try to be as careful as possible as to not disrupt anything on your property.
