Voice over Internet Protocol (VoIP), is a technology that allows you to make voice calls using a broadband Internet connection instead of a regular (or analog) phone line. Our VoIP services allow you to call anyone who has a telephone number – including local, long distance, mobile, and international numbers. While some VoIP services only work over your computer or a special VoIP phone, our services allow you to use a traditional phone connected to… Read More
You do not need a phone line to utilize our VoIP services. The phone service is through the internet.
Our VoIP service features Caller ID, Call Forwarding, 3-Way Calling, Voicemail to Email, Call Screening, Emergency Calling, and Unlimited calls to the 48 contiguous states.
Yes, we are able to port your current phone number to your existing or new account.
Yes, almost all traditional phones, cordless or corded, will work with our VoIP service.
To change your phone number, please contact our Customer Care team at 833-342-7444
To change your voicemail setting, press star code *98 from the phone line, enter your pin, then press #. Once you have made any changes press # to save them.
As long as you have a fast and stable internet connection, VoIP calls tend to be crisp and clear with no latency issues, lag, or call dropouts.
At this time we are not offering international calling plans, however we continue to explore options based on customer’s needs.
Try unplugging the phone cord from the ONT and plugging it back in securely. If the quality you expect is still not as expected, please call our Customer Care team at 833-342-7444