Connecting you with internet at the speed of light!
Connecting you with internet at the speed of light!
Yes, FiberFirst provides a Wi-Fi router during your fiber optic installation. The technician sets it up and ensures it’s working properly at your installation appointment. This convenient fiber internet installation includes testing your Wi-Fi connection, so you can start enjoying fast, reliable internet immediately after setup.
The fiber optic installation process with FiberFirst is simple and efficient. After scheduling your installation appointment, a certified technician connects fiber to your premises, sets up the modem, and tests your connection. This convenient fiber internet installation ensures optimal speed, reliability, and performance for your new FiberFirst service.
For your fiber optic installation, please have a valid photo ID and proof of address ready. These documents help confirm ownership and ensure a convenient fiber internet installation process. Present them to the technician during your installation appointment to complete verification and begin your high-speed FiberFirst connection smoothly.
You can track your fiber optic installation request on FiberFirst.com. Log in to your account or use the confirmation link to view your installation appointment details. Receive real-time updates about your technician’s arrival, ensuring a convenient fiber internet installation experience from scheduling to successful setup.
Click the link below to download instructions FACTORY RESET NOKIA If you have the Nokia app, please follow the directions below. If not, see the instructions to reset manually at the end. WARNING: FACTORY RESET WILL RESET ALL PASSWORDS OR NAMES THE CUSTOMER HAD CHANGED FOR THE NOKIA! You will need to reconfigure the Wi-Fi name and password (use what you had previously so that devices will reconnect). LOG in to the… Read More
Mail: Send a check using the return envelope that is provided with your bill. Include your payment stub to ensure proper credit. Internet/Online: Pay via the FiberFirst website by logging into the Customer Portal. Credit card (one-time): Make a one-time payment using your credit or debit card – Visa, MasterCard, Discover or American Express. Credit card (recurring): Sign up for automatic monthly payments using your credit or debit card – Visa, MasterCard, Discover or American… Read More
Our services are billed monthly, and charges are not prorated. If you cancel after your monthly billing period begins, you’ll still be charged for the full month. To avoid being billed for the next month, please cancel on or before the last day of your current billing period. You can find your billing period dates on your billing statement.
FiberFirst TV is a cloud-enabled streaming video solution leveraging a variety of streaming devices. Users also get a content-first experience with search and discovery across live, recorded (DVR), on demand, and OTT content, plus access to personalized recommendations. With full access to your favorite live national and local channels, DVR, and unique features like StartOver and CatchUp, FiberFirst TV makes it easy for users to find, watch, and enjoy their favorite sports, shows, movies, and more.
Get more value from your broadband service by watching your shows from almost any device in your home including Apple TV, Android TV, Amazon Fire TV, most Samsung and LG Smart TV’s, on your desktop or mobile device! You can also select to purchase an Evo Force 1 Box that provides additional features. See device list: https://fiberfirst.com/compatible-devices/